Privacy Policy

AssistHive (“we”, “us”, or “our”) provides this Privacy Policy to explain how we collect, use, and protect information when you use the AssistHive web application, APIs, or related mobile clients.

Information we collect

• Account information such as name, email, phone number, and tenant/household identifiers.
• Content you upload or manage in AssistHive, including household members, documents, tasks, appointments, and flights.
• Usage and technical data such as IP address, browser type, timestamps, and error logs.

How we use information

• To provide and maintain the AssistHive platform and its features.
• To send operational emails such as verification links, reminders, and important account notices.
• To monitor, secure, and improve the reliability and performance of the service.
• To comply with legal obligations and enforce our Terms of Use.

Data sharing

We do not sell your personal data. We may share data with trusted processors (such as email and hosting providers) strictly to operate AssistHive, under contractual safeguards and only to the extent necessary.

Data retention and security

We retain data for as long as needed to provide the service and as required by applicable law. We use technical and organizational measures to protect data, but no system is completely secure. Tenants are responsible for managing user access and content within their own workspace.

Your choices

• Update your profile information and password from the Profile page.
• Ask your tenant administrator to deactivate accounts or remove content as needed.
• Contact us to inquire about data access or deletion subject to legal and contractual obligations.

Contact

If you have questions about this Privacy Policy, contact us at [email protected].